BookingButton and GDPR: What it means for you
Updated

BookingSuite does not accept any liability for recommendations provided in this article. The suggestions listed in this article are a courtesy and not exhaustive. It is your responsibility to make sure that you comply with your country, state and regional laws. It is highly recommended to seek professional advice and check with your local legal council should you have any specific questions or doubts regarding your website and GDPR.

What is GDPR?

The General Data Protection Regulation (GDPR) is a regulation in European law on data protection and privacy for all individuals within the European Union. It also addresses using personal data in countries outside of the EU. This regulation aims to give control to citizens and residents over their personal data –that means some changes may need to be made to your website or BookingButton.

With GDPR, the concept of consent being given freely, specific and informed is being strengthened. This means all businesses need to provide more transparency to their customers by letting them know how data is being collected, stored and used.

For more information, please visit the official EU GDPR page.

When will GDPR take place?

GDPR has gone into effect on 25 May 2018.

What does this mean for your website?

Transparency is key. All customers should be able to know what will happen to their data on your website. Here are some general guidelines, tips and tricks to help you:

Calibrate and fine-tune your privacy policy

  • Every BookingButton allows you to set up your privacy policy. This policy needs to be fully compliant with European GDPR (General Data Protection Regulation) legislation and we recommend that it is translated into all languages available on your website.
  • It is your responsibility to make sure that your privacy policy is compliant with your country, state and regional laws.
  • For your personalised privacy policy, it is important to be transparent on how you use and process user’s data and cookies. In order to create your own custom privacy policy, please click here for detailed instructions.
    • If you create your own policy, you will be responsible for managing all translations for languages on your website. If you do not add translations, your policy will appear in the language you have written.
    • In order to be fully compliant, we advise to also add the paragraph of the ‘Fixed policies’ to the privacy policy of your website. It is your own responsibility to make sure you have added all necessary information. 

Get consent from customers with your cookie policy

  • Cookies can be used to track any user. With GDPR, it is necessary to get consent from customers for these cookies.
  • BookingButton allows you to set up your privacy policy. This policy needs to be fully compliant with European GDPR (General Data Protection Regulation) legislation and we recommend that it is translated into all languages available on your website. This notice needs to be fully compliant with European GDPR (General Data Protection Regulation) legislation and should be translated to all languages available on website.
  • For your personalised cookie policy, it is recommended to obtain clear, specific consent from customers to place cookies and track them. Please click here for a guide on how to set up your cookie policy for BookingButton.
  • It is your responsibility to make sure that your cookie policy is compliant with your country, state and regional laws.

Ensure compliant contact forms

  • In general, contact forms can collect a lot of personal information. Collect only the fields that you actually need for processing.
  • Any data collected or processed from your customers is your responsibility to protect in light of this new regulation.

Clean up your mailing lists

  • If you are going to send mailing lists, make sure to request a double opt-in (e.g. an email with a confirmation link) to ensure consent was obtained by your customers.

Control third-party apps

  • Ensure that the third-party apps you’ve signed up for are also compliant. As a website owner, you are also responsible for third-party apps or services you choose to add to your site.
    • If you are unsure whether they are compliant or not, contact them directly to revise.
    • If you use third-party app that tracks your visitors’ cookies it is your responsibility to clearly indicate it in your cookie notice

What does GDPR mean for you?

Your Privacy Policy, Cookie Notice and Terms of Service with BookingSuite have also been updated in light of the new GDPR regulations.

Getting yourself compliant with GDPR is an important task. Following our suggestions can direct you in the right path. This article is meant to provide you with a general idea of important points. For further concerns, it is highly recommended to seek professional advice and check with your local legal council should you have any specific questions on your website regarding GDPR.

It is your responsibility to make sure that you comply with your country, state and regional laws.