How to cancel your BookingButton

You can cancel your BookingButton's subscription at any time. Please follow the below steps in order to cancel it.

Are you a user of the Marketplace on the Extranet? Then follow these instructions

Are you a user of the App Store on the Extranet? Then follow these instructions

How to cancel your BookingButton on Marketplace

  1. Log into your Booking.com extranet and click on Marketplace at the top right of the navigation menu.

  2. Click on BookingButton
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  3. Click on Cancel BookingButton at the top of the page.
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  4. Select the reason why you would like to cancel BookingButton.
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  5. Tell us more about your choice and click on Yes, I want to cancel.
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Your BookingButton is now canceled and you will receive a confirmation email. If the cancellation falls outside of your initial 30 days free trial period, you will only be charged for the days you used BookingButton after the free-trial period. You’ll receive one final invoice that covers the number of days until the official end date of your contract. These charges will appear on your Booking.com invoice, in the Finance tab of your extranet. 

 

How to cancel your BookingButton on App Store

  1. Log into your Booking.com extranet and click on App Store at the top right of the navigation menu.
  2. Click on Go to My apps


3. Click on Options next to BookingButton and select Cancel subscription


Select the reason why you would like to cancel BookingButton in the drop down menu that opens when clicking the arrow symbol. Tell us more about your choice and click on Yes, cancel my subscription.



Your BookingButton is now canceled and you will receive a confirmation email.